Join Loudlands as Our Enrollment & Community Manager
Lead student enrollment and guide their journey in a community that values creativity, connection, and musicianship.
Role Overview
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We're hiring a full-time Enrollment & Community Manager — a high-leverage, mission-driven role at the intersection of sales, community building, and program support.
This is not a traditional sales job. It's a role for someone who genuinely loves music, people, and the Boston creative scene, and wants to channel that energy into helping adults find their place in it.
You'll own Loudlands' entire enrollment pipeline — managing leads, running phone consultations, and converting prospects into members across all of our programs. But your impact won't stop there. You'll be a visible, trusted presence in our Heavy Chemistry band community — showing up at shows, supporting event execution, and serving as a real point of connection for our students as they grow with Loudlands.
If you're a Boston musician who wants to turn your passion for music and community into a career that actually pays — this is that role.
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Help adults reconnect with music and community
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Grow your skills in sales, marketing, and customer retention
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Work in a remote environment with a passionate team
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Play a key role in a purpose-driven, mission-led business
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Connect with music lovers and motivated hobbyists
What You’ll Do
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Enrollment & Sales (primary focus — 80–85% of your time)
Follow up via phone and text with all inbound leads from form submissions, referrals, trial lessons, and consultations
Conduct phone consultations for Heavy Chemistry (our adult band program) and Roadmap group classes
Own the full enrollment funnel: lead → consultation → trial or band assessment → membership conversion
Qualify student prospects and maintain an accurate talent pool for Heavy Chemistry band placement
Re-engage former students with personalized outreach to bring them back
Keep your pipeline clean, current, and moving in ActiveCampaign every day
Community, Events & Student Success
Show up at Heavy Chemistry shows and Loudlands events as a community host and brand ambassador
Support show booking logistics, event promotion, RSVPs, and day-of execution
Collaborate with the team on student onboarding and retention initiatives during the first 90 days
Manage the Loudlands community newsletter
Identify and pursue local partnership opportunities — schools, venues, arts organizations, and community businesses
our TeamMeet the Sorcerers of sound
overheard at loudlands
What some of our staff are saying about Loudlands Music Lab.
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I work with mostly adults
“Teaching at Loudlands gives me the perfect balance of independence and support. I have a library of resources to pull from and a dedicated team of creative peers that I can brainstorm with. I also get to work with a large adult population, which is both enriching and extremely unconventional for this industry. After teaching at a variety of lesson studios over the past ten years, I can proudly say this is one of the most qualified and passionate teams I've ever worked with.”
— David G
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It's great to be part of it
“Teaching at Loudlands has been only positive for me. The facilities, the team, the students... everything is made for the success of musicians. The school is also constantly evolving with new programs and events. It's great to be part of it.”
— William T
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A rewarding experience
“Teaching at Loudlands has been a uniquely rewarding experience. Working largely with adult students, I get to connect with people from all sorts of backgrounds and build bonds over the shared interest of drumming. I thoroughly enjoy challenging students to push through the discomfort of the early learning stages in order to break through to the freedom of expression on the other side. To top it off, the admin team is massively helpful with managing scheduling and "the business side" of things.”
— Josh M
What we’re looking for
You must have:
Confidence and warmth on the phone — you build trust quickly and guide people through decisions without pressure
Proven experience in service-based sales, enrollment, or consultative client-facing roles (education, fitness, coaching, arts, or similar)
Strong organizational skills and follow-through — you don't let leads fall through the cracks
Comfort with digital tools — CRMs, email platforms, project management software, and Google Workspace
Willingness and availability to attend evening and weekend events as part of the role
Strong writing and communication skills
Strongly preferred:
You're a musician or have a genuine connection to the Boston music and arts scene
You have charisma and natural community presence — people gravitate toward you
Experience in a small or growing organization where adaptability matters
Familiarity with ActiveCampaign, ClickUp, or similar tools
Compensation, Location, and Logistics
Base salary: $54,000/year
Health insurance stipend: $2,400/year
Paid time off: 15 PTO days + 5 sick days
Paid holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas
Schedule: 40 hrs/week · 10:00am–6:30pm ET · some evenings and weekends required
Location: Boston, MA (Hybrid — remote, Loudlands facility, and event locations)
Employment type: W2 full-time employee
Performance Commission & Bonuses
In addition to base salary, this role includes a meaningful commission and bonus structure tied directly to enrollment performance. Commission is earned on every qualifying enrollment and recapture. A monthly volume bonus is layered on top.
Tools You'll Use
ActiveCampaign · ClickUp · Gmail · Google Meet · Quo · Slack · Opus1.io
How to Apply
We don't care about the perfect resume. We care about how you think, how you communicate, and how you show up for people.
Especially if you've performed in a band, taught or coached people, helped others grow creatively, or led a team, project, or community with genuine heart — we want to meet you.